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Key Advancements in Pet Care

Healthcare Business Review

Mark Robert, Healthcare Business Review
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As consumer demands increase for high-quality, human-like sustainable pet products, brands and retailers must make the purchase process convenient and fast.


Working remotely, pet owners spend more time with their pets, treating them like family and buying higher-end supplies. E-commerce business has increased as pet owners have embraced online shopping due to the COVID-19 pandemic. As the health and wellness movement spreads, functional and natural ingredients are becoming more important in food and pet care. Sustainability promotes plant-based foods, alternative protein, and recyclable packaging. Humanization, premiumization, health and wellness, sustainability, and digitization, along with the pandemic's beneficial impact on pet care demand, will continue to boost sales in the short term.


Pet humanization advances: Remote workers spend more time with their pets and treat them like family, buying them things and services they would buy for themselves. According to Euromonitor International's Voice of the Consumer, Lifestyle Survey, 71 percent of pet owners worldwide consider their pets family members, and their number is rising rapidly in developing economies. Western European laws favoring pet rights will further shape pet perception. Consumers love their pets like children, so companies are launching goodies in new popular sweets and savory food formats.


Premiumization: Humanizing pets, owners want to provide them with pricey, high-quality food and products. Brand owners are broadening their premium offers to increase margins as consumers wish for specialized benefits. As few dogs consume less, their appeal boosts market growth and average pricing. Private label involves developing premium items to compete with international market leaders at reduced prices. 


Premiumization helps merchants' label lines compete with brands in pet care, as the private label is rarely seen. In a toughening economy, this is crucial.


Functional food for pets: Functional and natural ingredients are in demand, from packaged food to pet care. Ingredients that target digestive, joint, heart, dental, skin, and mental health reflect a move from general welfare to particular functions. Probiotics, hypoallergenic ingredients, and fortified superfoods are in demand. Consumers in mature markets are likewise concerned about pet stress while leaving them alone, especially after home isolation during lockdowns.


Sustainable packaging and ingredient choices: Sustainable packaging and ingredients can develop as pet owners become more environmentally conscious. Euromonitor International's Voice of the Consumer: Lifestyle Survey found that 60 percent of pet owners limit plastic use, and 45 percent choose sustainable packaging. One-third of pet owners aim to consume less meat. Alternative insect-based proteins are growing in pet food as flexitarianism rises. Mars, among others, created plant-based products to capitalize on the growth.


Digital shopping boosted: During the epidemic, pet owners got habituated to online buying, which expanded greatly. E-commerce businesses and subscription services are personalizing the offer and making home delivery of large pack sizes and multipacks easier. Subscription services for pet food are also growing, from niche gourmet meals to established brands. E-commerce displaces store-based retailers, and pet food manufacturers' internet platforms drive consumer e-commerce.


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